Welcome to our store
If you have a favorite or recommended anime character, please leave a message for our online customer service. We will prioritize making phone cases featuring anime characters that receive the most feedback.
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Attack on Titan
Attack on Titan
Bleach
Bleach
DARLING in the FRANXX
DARLING in the FRANXX
Demon Slayer
Demon Slayer
Frieren: Beyond Journey's End
Frieren: Beyond Journey's End
Jujutsu Kaisen
Jujutsu Kaisen
One Piece
One Piece
Solo Leveling
Solo Leveling
Tokyo Ghoul
Tokyo Ghoul
Frequently asked questions
What is the return policy?
Refund Conditions:
1. Refund before shipment
2. Defective received goods (including deformation, scratches, unclear printing, paint peeling)
3. Lost package during transit
4. Package delivered to the wrong address (provided the address is correct)
5. Received product or model not ordered
No Refund:
1. Package shipped with incorrect address (contact customer service to correct address before shipment)
2. Package stolen due to failure to collect after normal delivery
3. Refund requested for damage caused by the customer
4. Ordered wrong model or product
When will it be shipped?
We typically ship within 3-5 days.
Possible delays include:
1. Force majeure events such as weather disasters
2. The ordered model is out of stock
3. Unclear printing (for some less common models, lens height may differ, causing blurry printing; this may require time to readjust parameters, or the printing equipment may be worn out and require reprinting)
4. The recipient address is outside our delivery area, or the address information is missing, preventing shipment (we will usually notify you via email; if you do not reply within a long time, we will provide a full refund).
When will I get my order?
Delivery to most countries takes 5-12 days after shipment. Delays or non-delivery may occur due to the following:
1. Customs clearance delays (depending on the current customs policies of different countries)
2. Incomplete delivery address, causing the courier to be unable to deliver and the package to remain at the courier company.
3. The courier is unable to contact the recipient during delivery.
4. Lost package during transit.
How to obtain the tracking number？
Please fill in your email address when placing your order. We will send the tracking number to your email address when we ship your order.
If you forgot to fill in your email address, you can provide your order's shipping information (recipient's name, mobile phone number, or order number) to our online customer service to obtain the tracking number.